Discover how people really use the mobile web

As you might suspect, people use the sites and apps we create in unexpected ways. Lots of fun stories that add up to patterns we all can use. Lately, we’ve been looking bigger picture, combining ethnographic methods with more traditional UX research. For client research projects,we are always experimenting. I’m partial to the Hue HD flexible camera for mobile capture – it looks friendly (like a cartoon alien eyeball) and it’s easy to alternate between desktop and mobile. What’s your Generate talk going to be about? For my research projects, it’s a Moleskine grid notebook, a Zebra pen, a phone for photos, a smart watch for quick notes, and small prizes like panda erasers or chocolates. Every day it seems like a new meetup crops up. So, if you run into me at Generate, it’s guaranteed that I will want to chat and probably watch you with your phone! It varies from client to client, but mobile is always in the mix. I love it when data about people is visualized in new ways, too, so some of my all-time favorite projects are sites like SelfieCity and apps like Urban Observatory. What’s the web scene like where you live? I’m a design researcher, so I’m typically observing how people use technology.   In NYC, where I’m based, there is so much going on. Of course, it’s hard to turn off my curiosity, so I always have my own projects going. What are the tools, gadgets, apps and product that you just can’t work without? What’s the most inspiring thing you’ve seen recently? Icons we assume people understand, or interactions that seem obvious, often are not. Anything that connects people to each other or to a positive narrative, or both, intrigues me. DIY app, with it’s combination of experiments, real-life stories, and sweet badges is my current obsession. How to Fight Creative Block and Stay Inspired, captured my attention. I’m a collector of stories and pictures so Evernote is a must, and almost everything also ends up in Excel for categories and tallies. Are there any Generate speakers you’re particularly looking forward to seeing? Buy your ticket now! We chat with her about her work, being a creative in New York and what she’ll be talking about at Generate. She’ll be speaking at   Generate New York on 17 April 2015. The density of talented people is so astonishing that I always wish for more time to connect.

Updated: 13.12.2014 — 14:55